Moderated Usability Study: In-depth Results

🖥️ Product

Web app: Mint.com. A free tool for budgeting, saving, and keeping track of investments.

🎯 Research objective

Determine the ease of use of Mint.com. Find any pain points in the interface.

🤝 Role

User Researcher

Moderator

🛠️ Tools

Mural

Screen Recorder

💻 Test method

Moderated Usability Test